Effective Date: 01 June 2024
Pronzo Tours and Travel (“we,” “us,” or “our”) is committed to respecting and protecting your privacy. This Privacy Policy outlines the types of information we collect on our website (www.pronzotoursandtravel.com), how we use that information, and the options available to you regarding your personal data.
Information We Collect
We collect two types of information when you use our website:
1. Personal Information
This refers to data that can directly identify you, such as:
- Full name
- Email address
- Phone number
- Postal address
We only collect personal information when you voluntarily submit it—for example, by:
- Filling out a contact form
- Subscribing to our newsletter
- Booking a tour with us
2. Non-Personal Information
This includes information that cannot directly identify you, such as:
- Browser type
- Device type and operating system
- IP address
- Website usage data (e.g., pages visited, time spent)
This data is collected automatically using cookies and analytics tools.
How We Use Your Information
We use your information for the following purposes:
- To provide and improve services: Fulfilling bookings, responding to inquiries, and personalizing your experience.
- Marketing and communication: Sending newsletters, updates, and promotional offers (you may opt out at any time).
- Analytics and performance: Understanding website usage to improve functionality and user experience.
- Legal compliance and protection: Meeting legal obligations and protecting our rights, users, and systems.
Sharing Your Information
We do not sell or rent your personal information. We may share it only in the following cases:
- With service providers: Third-party partners who help us operate our website or provide services (e.g., email delivery, booking systems). These partners are required to protect your data.
- Legal obligations: If required by law, court order, or legal process, we may disclose your information accordingly.
Your Choices
You have control over how your data is used:
- Access and updates: Contact us at +256 781 405551 to access or update your personal data.
- Unsubscribe: Opt out of marketing emails by clicking the “unsubscribe” link in any message.
- Cookies: Modify your browser settings to block or delete cookies.
Data Security
We use appropriate technical and organizational measures to protect your information. However, no online system is 100% secure. By using our website, you acknowledge this risk.
Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal data from children under this age.
Changes to This Policy
We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. We encourage you to review this page regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
📞 Phone: +256 781 405551
📧 Email: info@pronzotoursandtravel.com
🌐 Website: www.pronzotoursandtravel.com